Client Services.
Every detail handled with the care your piece deserves.
Shipping & Delivery
Fully insured. Fully tracked.
Every Trishty piece ships via premium insured courier. Your commission is tracked from our workshop to your door with full coverage for the entire journey.
Packaging is discreet, tamper-evident, and designed to match the precision of the piece inside.
Returns
30-day peace of mind.
Return any piece within 30 days of delivery for a full refund. Return shipping is fully insured at our expense.
Bespoke AdjustmentsComplimentary adjustments — including resizing and re-polishing — are also available within 30 days at no cost.
Lifetime Warranty
Built to last.
Every Trishty piece carries a lifetime structural warranty:
- Prong integrity and stone security
- Band structural soundness
- One complimentary resizing
*Not covered: cosmetic wear from daily use, loss, or stone damage from impact. Additional resizing and stone replacement available at preferred client pricing.
Reach Us
Response time: Within 24 hours, Monday through Friday.
For urgent matters related to an active order or delivery, include your order number and we will prioritize your request.